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EHS Pest Control Solutions Reviews and Testimonials, RI, MA

Environmental Health Services Pebble Creek Apartments logo
five-star rating 5 out of 5 based on 41 ratings.
41 user reviews

"I've been please with the professionalism, attention to detail and response from EHS. I've been a customer of theirs for a decade and see no reason not to continue being a customer of theirs."

- Kouiroukidis, Medford MA


"Great pest control service all around, from the office to the home inspection. They arrive on time and are friendly, knowledgeable and professional."

- Gigliotti, Wayland MA

"Very competent, thorough check-up was done by a careful, very pleasant inspector."

- Kravetz, Newton MA

"We have had nothing but great luck with EHS. For both mice and ants, as soon as EHS has treated our home, all of the pests have been eliminated completely. We highly recommend them to anyone!"

- Diamandis, Medway MA

"I have been very satisfied with the service from EHS. The original problems seem to be under control. The technicians are well informed and courteous."

- Chadwick, Ipswich MA

EHS has been our pest service company for many years and we are extremely pleased with their professionalism and quick response to our requests.

- Sullivan, Charlestown MA

EHS services have been effective and administered with little or no disruption to our household. We have been satified with our relationship with EHS.

- Valentino , Franklin MA

Mark came during the pouring rain and after making friends with the dog (she brought him a toy) he did a very inside inspection with a few comments on how to remove old dried mouse droppings. He said because of heavy rain the outside spraying will be re-scheduled. I was impressed with Mark.

- Dave , Dedham MA

We live right next to the woods and deer come on our property oftern so we get tick spray from them every year and it works well, They come when they say they will come and explain everything well over the phone.

- Stoll , Westwood MA

Very happy with your service. The techncian was great - arrived right on time. Your service has been great over the years. Several of our neighbors are customers as well.

- Hart , Dedham MA

For decades we endured infestation every spring with ants. Then we started getting flying ants. That was too much. We contacted EHS, they gave us advice, and they treated the outside of the house. Now every spring when we begin to see ants, we eagerly await the arrival of EHS with their outside treatment, which they schedule automatically when we renew with them. They have given us helpful advice on a couple of other "bug" problems, too, by email. We appreciate their service!

- Olden , Littleton, MA

City Agencies Collaborate with Pest Management Firm to Deal with Bed Bug Infestation

On March 11, 2014 inspectors from the Inspectional Services Department, Public Health Commission, and Environmental Health Services, Inc. will lead the way with outreach and extermination of bed bug infestation in a Mattapan home. In February 2014 inspectors received a frantic call from Deanna Bogues the owner of a one family dwelling whose home is infested with bed bugs. The owner a disabled veteran and retired Major (living off a fixed income) attempted to exterminate the bedbugs by purchasing over the counter pesticides and self treating to no avail.

Deanna informed the inspection team that she started to experience this problem after receiving overnight guests from out of town. She did some on-line research and found that the bugs were in fact bedbugs. She then tried to exterminate them by purchasing an "all natural" spray on-line which of course did not work but exasperated her asthma symptoms. To this date Deanna's second floor rooms are infested with bed bugs due to the rising bedbug population. Her bed, clothing, curtains, furniture, and surrounding areas are stained with the bedbug fecal matter (blood expulsion), cast skins, eggs, live and dead insects.

Upon receiving notification of this issue a team of inspectors from Inspectional Services Department (ISD) & Boston Public Health Commission (BPHC) conducted a walk-through of the house and noted an infestation of bedbugs throughout, consisting of bed bug evidence including live activity from un-hatched eggs, nymphal stage, and adults. Due to the extenuating circumstances of this case and physical limitations of the homeowner inspectors reached out to a leading bed bug pest management firm named Environmental Health Services, Inc. (EHS Pest) and they partnered with a treatment preparation company named House Works. These firms graciously agreed to donate their services pro-bono.

EHS will be responsible for administering the thermal remediation (heat treatment) technique. This technique is an innovative, clean and 100% organic method for completely eradicating the infestation in one day. Industry pest control experts have proven that temperatures above 122◦ F will kill bedbugs in all stages including eggs. Heat can penetrate cracks and crevices to kill bed bug adults, nymphs, and eggs. As a additional benefit the heat process will also kill dust mites, mold spores, allergens, and other pests that may be present.

House Works will be responsible for complete bed bug preparation services and cleaning that will greatly improve treatment efficacy. The will be offering a pre and post treatment service plan that will reduce process stress and allow the homeowner to get “back to normal” after the treatment.

Although, bed bugs do not carry germs nor spread disease they adversely affect our quality of life. Those who have found themselves a victim of bed bug infestations have complained of stress, anxiety, lack of sleep, welt marks (from the bites) and extreme discomfort. The entire infestation process may result in psychological distress and extreme agitation.

Reactions from bites vary on the individual and there may be a 2-9 day latency period for reaction with as much as 60% of the general public not showing any reaction at all. Their bites can result in itchy skin reactions and scratching which can lead to secondary skin infections.

During this past year the Inspectional Services Department has responded to over 300 bed bug complaints.


"We're repeat customers for the organic mosquito and tick protection. We're happy with the results and the great service we get from EHS."Rick - Westford, MA


"I would highly recommend Environm mental Health Services, Inc. (EHS) as a vendor ffor your facilities. I have worked closely with EHS over the last five years at Boston City Hall and the fo ourteen buildings under property management departm ment responsibility. EHS has expertly resolved llong standing pest and wildlife issues within our building gs that prior vendors failed to solve over decade es. Since EHS began servicing our facilities pest co omplaints that were almost a daily occurrence arre now virtually nonexistent. Within the first year of serviice they reduced pest complaint calls by 80% annd in the years that followed they are consistently aroun nd 99%. In 2008 the average was 90-111 annua al pest complaint calls, and now we average less than n 5 in all fourteen buildings including City Hall. TThis has given back our department significant labor and d resource savings while eliminating the associa ated aggravation that goes with pest complaints.

It does not matter if it is sensitive en nvironments like a day care, a historic building lik ke Faneuil Hall, or a mega complex like City Hall, they alw ways seem to tailor a service that solves the isssue immediately. EHS field service and office staff are e extremely responsive to any pest control need d that may arise and they give our department the suppor rt that is often necessary with a pest situation. P Please do not hesitate to contact me should you ne eed additional information or details." - Lisa L. , Boston, MA


"I would highly recommend Environm mental Health Services, Inc. (EHS) as a vendor ffor your facilities. I have worked closely with EHS over the last five years at Boston City Hall and the fo ourteen buildings under property management departm ment responsibility. EHS has expertly resolved llong standing pest and wildlife issues within our building gs that prior vendors failed to solve over decade es. Since EHS began servicing our facilities pest co omplaints that were almost a daily occurrence arre now virtually nonexistent. Within the first year of serviice they reduced pest complaint calls by 80% annd in the years that followed they are consistently aroun nd 99%. In 2008 the average was 90-111 annua al pest complaint calls, and now we average less than n 5 in all fourteen buildings including City Hall. TThis has given back our department significant labor and d resource savings while eliminating the associa ated aggravation that goes with pest complaints.

It does not matter if it is sensitive en nvironments like a day care, a historic building lik ke Faneuil Hall, or a mega complex like City Hall, they alw ways seem to tailor a service that solves the isssue immediately. EHS field service and office staff are e extremely responsive to any pest control need d that may arise and they give our department the suppor rt that is often necessary with a pest situation. P Please do not hesitate to contact me should you ne eed additional information or details." - Lisa L. , Boston, MA


"Got rid of yellowjackets that had gotten up under the siding on my front porch."

"Fantastic! I called on Friday morning and Mark was at my house by 1:00. He did a great job explaining what he had to do and what treatments he applied. While this was a large nest and terrifying to me, apparently this was pretty routine for him. It is such a relief to have the bees gone and to have it done the same day was wonderful! He's even cat friendly. LOL. Thank you! While I hope not to need your services again, I won't hesitate to use your company again!"- Sandra A., Middletown, RI


"I cannot say enough about Environmental Health Services. They answered my online request submission with a phone call within less than 15 minutes! The woman I spoke to, who's name I am sadly forgetting right now, addressed my concerns immediately. I had been worried about a flea problem with my dog (I found flea dirt on him the night before), and instead of suggesting any number of services, I was told that I could easily address the problem on my own. I was provided with advice on how to handle the problem , and what to expect during the process. I was even told that I could call back with any questions or concerns--even without having to pay for their services! As a graduate student with a very limited budget, I was extremely relieved after speaking with EHS and will definitely use them in the future. A company that cares more about their customer than anything else is a rarity these days, but it looks like EHS is one of them! Highly recommend!"- Maria M., Boston, MA


"I spoke with Judy on July 22 to schedule the appointment. Judy was very nice and patient since I was very worried about a possible pest infestation. She took the time to explain what to look for and to reassure me that I probably did not have a problem. THANK YOU JUDY! We scheduled for July 24 between 2pm and 4pm. On the day the tech was coming here I discovered what looked like a new ground wasp nest in my driveway. I called and spoke to Jen and she contacted the tech to warn him not to park in the driveway. Jen was very nice and made sure to let me know that she had reached the tech. I have spoken to both Jen and Judy on multiple occasions and they are always very nice and helpful."

"Martin, the tech, arrived on time and looked at the place where the nest had been but the hole was gone. He said it was probably destroyed by the heavy rains we had the previous day but if it reappeared I should call. Martin was very patient listening to my concerns. I never felt rushed and he took the time to explain about the difference between termites and ants. I had another pest company here two years ago and they told me the activity on my back door was termites and charged me to spray for termites. Martin looked at it and told me that what I was seeing are ants not termites! He even picked up one of the ants to show me the anatomical differences. He did a very thorough inspection of the entire inside of the house. He couldn't do the outside inspecton because my property was so overgrown that it wasn't safe to walk around the outside. They had no problem with completing the inspection on another day and no extra charge. I had the property cleared by a landscaper and Dave McGee came back on August 15 and finished the outside inspection. All good news, no termites anywhere and only a little ant activity. I had him spray for the ants and put down early warning traps to let us know if termites move into the neighborhood. I watched from a window while Dave sprayed and I was very impressed with how thorough he was. Even while he was spraying I saw him stop several times to inspect areas again and spray. He even managed to spray the eaves on the second floor."

"Eveyone at this company was very professional and kind. I was very worried about what they would find since the house was my mothers and had been very neglected for a long time. They never pushed me to buy any service. The ant spraying was only $248.00! The other pest company from 2 years ago charged over $900 to spray for termites which I didn't even have! I will call EHS to do my pest control from now on. THANK YOU again to all of the employees!"- Constance C., Milton MA


"After trying several times on my own to deal with the horrible black Carpenter Ant situation, I finally called in the professionals! EHS did a fantastic job. The tech arrived on time, was extremely professional and knowledgeable and offered suggestions on how to improve the black ant situation in the future. I believe I will continue to use their service in the years to come. Please do not hesitate to use their services. They also honored the Angie's List discount. Well done, EHS."- Diane H., North Andover


"EHS is my go-to Pest Control Company. Bruce, Maureen, and Sabrina are wonderful to work with, extremely knowledgeable, professional, and your in-field staff swift and effective. Keep up the good work!" - Laura, VP, Property Management Company


“This is by far the best company I have EVER had the pleasure of dealing with. And I'm not speaking of just in the pest control service genre, I'm talking about any other company in any other field. They not only care about the problem, more importantly, they care about the customer. It's no wonder that they have a rating of A+ with the BBB and have been in business since 1985. What an accomplishment. What a spectacular level of service! Thanks SO much EHS! ”   -   JessicaNorwood, MA


“EHS has always demonstrated incredible initiative and a strong dedication to quality service. Their staff is extremely knowledgeable in all aspects of pest management and consistently provides effective services for our clients needs.”   -   Elaine Alexis, Senior Property Manager, Barrington Management


"I found out about EHS through a coworker in my property management office and have been nothing but pleased with their services ever since.  There is always a knowledgeable person to answer all of my questions and my service requests are scheduled promptly.  The technicians that come into my office are friendly and take the time to explain each job in detail.  It’s very nice in this day and age to have such reliable and personable service"  - Becky Long, Greater Boston Properties, Director of Investment Services


"Please allow me to take the time to express my thanks for your services during the past 20 years to all of the residential buildings in the Brookline, Cambridge and Allston areas along with the commercial buildings in Norwood and Brookline areas.  Having your employees on-site certainly provides me with a comfort zone and a relief from worry that few contractors are able to bring to the table.  Your employees are always professional and respectful of the property as well as the tenants, and it is evident in the results of their labor.  As you know, my work entails a large real estate portfolio with multiple sites, however, it was always easier to manage those sites where EHS company performed services. It is a pleasure to work with you and your company, I very much appreciate the personal time and effort that you dedicated to us."   Shana Foynes, Asset Manager, Intercontinental Management


"As the owner of a boutique real estate company on Newbury Street in Boston, I need to be extremely competitive with my much larger counterparts. I often say to people that you are only as good as who you surround yourself with.  My contractors are the life-line of my business.  Needless to say, no one wants to see, hear or know about a pest problem.  To this end, I have exclusively used the services of EHS for the past 10 years.  When I receive a call from a building that some sort of pest problem is occurring, I immediately call EHS.  There is no greater peace of mind for a property manager when you know that a job will be properly diagnosed, treated and followed up as needed with the efficiency and effectiveness EHS provides.  Property Management is built on trust.  Trust that my clients have placed in me and in-turn I have placed with the vendor. This trust takes months and sometimes years to build, but when it clicks, it great.  I value the team at EHS.  I am only as good as they make me.  Thank you for great service.   - Alan Ginsberg, Donalan Group Realty, Inc.,


"They were fabulous. I had a raging ant problem. Suddenly, I had hundreds of them in my house. I have 3 small children. It was awful. They came out right away and the ants were gone within 12 hours. It was like a miracle. They were very professional, kind and really attentive. They were awesome." Katharine – Westwood, MA


"My experience with them was great. They came right away and took care of the problem'. Ann – Weston, MA


"They were prompt, timely, and informative. They did a good job with the work. I give them all A’s for their services. I would call them back again in the future'. Catherine – North Easton, MA


"We had a bed bug issue so we called EHS. They were very quick, efficient and knowledgeable. They knew what they were looking for and what they need to do about it. It was a great experience especially since they solved my infestation". Stewart – Providence, RI


"The service is very good and they come when we need them. We had some mice and they came quickly. I was very satisfied with them. They are reliable and come on time.' Walter – Wellesley, MA


"They were outstanding. I had a problem with pests and had them treat several things. They came out and did a fantastic job. Their response was very quick and they sent out a delightful young man to analyze the situation very promptly. He was very thorough and gave a lot of information. He also gave a lot of explanation about the problems, how they occur and where they occur. I haven’t had any problems since I used EHS. I will definitely use them again in the future!" Linda – Lincoln, RI


"They were able to come right away. The technician obviously knew a lot about ant behavior, and suggested an exterior treatment. I was worried about having chemicals in the house and was relieved to know that they use a minimum risk chemical applied only to the exterior. He said that while many firms treat inside, it was not needed and we get proven results with our methods. Plus, it would eliminate the entire colony. I appreciated his advice and expertise. I was also happy not to have anything overly toxic sprayed in my house. Best yet, the ants were eliminated just as he said! I give EHS a big thumbs up! " Jamie – Cambridge, MA


"They did everything they said they would do for carpenter ants on the day they said they would do it. Everything went exactly the way they laid it out. They are the only pest control company I will ever use." Jim – Norwood, MA


"I can't say enough positive things about EHS - there is a reason that they get so many positive reviews! We purchased a home that had a carpenter ant problem. We initially called a well known, big-name national pest control chain to come out and treat the house. They over-charged us and didn't guarantee anything plus the problem got worse! We had much better luck with EHS. They showed up on time and were very, very knowledgeable about insects and other pests. They found the main carpenter ant nest in a tree outside of our house pretty quickly! They also gave us some good advice, based on observations of our property, on things we could do to reduce pests. We will definitely use EHS again for our pest control needs and refer them to all our friends." Ariel – Stoughton, MA


"EHS was courteous, punctual, and did a complete job. The office staff is polite over the phone and the service technician everything fully. I would use them again." Kenneth – Dover, MA


"Both the salesman and technician arrived exactly when they said they would. They were very professional and knowledgeable. They immediately identified the problem and the service was outstanding. I will definitely use them again and tell people they are the company to call for any pest problems." Carol – Winchester, MA


"We had some squirrels in our attic and EHS came out and excluded them for us. They came out, assessed the problem, and told us what the solution would be. The squirrels never did return. They are professional and rid your house of animals humanely." Karen – Waltham, MA


"EHS was very friendly. They sent us a list of what we needed to do, and a packet with information. They are so pleasant to deal with both on the phone and at our home." Juan – Brookline, MA


They were prompt to respond to my inquiry & were very accommodating when scheduling the appointment. They were on-time and efficient while performing the service and charged us exactly what they quoted. EHS was exceptional & we will hire them again if we have other pest control needs. Megan - Norton, MA


"We had a mouse problem. Mike came out for initial consult, he was on time and very knowledgeable. Jason came out to do the work and was also very knowledgeable. They are a very professional company and I would highly recommend them !" Bill – Natick, MA


"I have an older home with several wasp nests that they treated. The folks at EHS were wonderful, VERY prompt, professional, and courteous. I highly recommend this company!" Christine – Barrington, RI


"I bought into the attractiveness of going with a large national pest control company. I figured if they were the biggest they would be the best. I was so wrong and when the rat problem was not solved I called EHS and they found so many things the other company missed and did not do. They did exactly what they proposed and solved my problem really fast. When they got rid of all the rats they went around my home and excluded all areas to keep all pests out. They are a very classy and honest company that I would recommend to anyone." James – Pawtucket, RI