Comcast Cable Box Comes With Cockroach Surprise - As Company is Sued For Very 'Buggy' Gear
Comcast is under fire in Illinois for installing buggy hardware -- literally. An Illinois resident says the company installed a set top box that came with a free cockroach infestation, and once installed resulted in the bugs "pouring out" into his home. When the user went to complain about the used device and his new friends, Comcast took several days to address the problem, the user going so far as to bring a bag of dead roaches into the Comcast office. While normally you'd think this was an isolated incident, Chicago's being sued by nearly a dozen current and former employees who say they were forced to install the "buggy" gear:
The employees claim they would find cockroaches crawling in and out of equipment, and in their lockers, trucks and equipment bags. They also claim the South Side facility had rats, a leaky ceiling and birds that flew in and out of the warehouse. The employees claim they saw cockroach eggs fall out of cable boxes that were supposed to be installed in customers’ homes. When an employee complained, the supervisor said, “just put the box in — you’re in Englewood. They’ll only have cable for a month. They won’t pay bills,” the suit said.
While Comcast was busily installing bug-infested equipment in low-income Illinois homes, the company was making great political hay from a low-income broadband offer most users can't get. "Comcast adamantly denies the allegations and will vigorously defend itself in court," a Comcast spokesman insists.
General Manager - Staff Entomologist