From left to right: Farid Dessources, Mayor's Office of Neighborhood Services; John Meaney, Boston Inspectional Services; George Williams, EHS Pest; Chris McNally, Boston Inspectional Services and Jack Tracy, Boston Public Health Commission.
A private single family residence in Mattapan, MA was heavily infested with bed bugs as a result of the homeowner taking in relatives that were in need of assistance. The homeowner who is a disabled veteran and retired Major (living off a fixed income) attempted to exterminate the bedbugs by purchasing all natural over the counter insecticides and self treating to no avail. Additionally the homeowner raised three children who all served in in the various branches of the military.
She then informed the city about the issue because the bed bugs and self treatments which of course did not work but exasperated her asthma symptoms. The rising infestation spread to all floors and areas of the home. Her bed, clothing, curtains, furniture, and surrounding areas are stained with the bedbug fecal matter (blood expulsion), cast skins, eggs, live and dead insects. She wanted to abandon her home as a result of the infestation.
Upon receiving notification of this issue a team of inspectors from Inspectional Services Department (ISD) & Boston Public Health Commission (BPHC) conducted a walk-through of the house and noted an infestation of bedbugs throughout, consisting of bed bug evidence including live activity from un-hatched eggs, nymphal stage, and adults. Due to the extenuating circumstances of this case and physical limitations of the homeowner inspectors reached out to Environmental Health Services, Inc. (EHS Pest). “We have worked with EHS in the past on various pest issues and we knew they had the expertise to handle this situation” said ISD Principle Health Inspector John Meaney. Jack Tracy of The Boston Health Commission added, “EHS is a top notch progressive company that knows how to solve even the most difficult pest issues. Every experience we have had with them has been extremely positive and we knew we could count on them.”
EHS graciously offered to do the thermal bed bug elimination services pro-bono. “This was an extraordinary woman who’s entire family faithfully served our country and has now fallen on hard times. It was only right to give back to someone that has given so much to our country.” said EHS General Manager - Staff Entomologist George Williams Jr., A.C.E. The treatment worked perfectly and all the bed bugs were eliminated in one visit giving the homeowner back the comfort and quality of life the bed bugs took away. Good news travels fast and word of the story reached City Hall where Farid Dessources, Mayor's Office of Neighborhood Services stated, “This was an fantastic collaboration between our city agencies and an amazing company in EHS Pest. Seeing a valued member of our community literally get her life back really warms your soul and is a testament to how our great city takes care of their own.”