Inspector's Findings of Roaches, Rodents Temporarily Close Restaurant
After finding live and dead roaches and rats, a state inspector ordered the emergency closure of a Northside restaurant last week to allow the business to correct conditions that “pose an elevated risk to the health, safety or welfare of the public or the establishment’s employees.”
During a routine, unannounced visit a week ago to Norwood Plaza Food Court, a safety and sanitation inspector with the state’s Division of Hotels and Restaurants issued the temporary order after noting two dozen critical violations in his report filed with agency and available on its website.
Norwood Plaza Food Court, at 5301 Norwood Ave., shares an address with the Norwood Plaza Flea Market near the Gateway Shopping Center north of downtown Jacksonville.
The restaurant reopened on Friday – nearly 48 hours after its closure – following a re-inspection. (Note: The results of that visit mandate another follow-up inspection.)
Here’s a summary of the inspector’s report, a public record:
Norwood Plaza Food Court
Violations: 37 total, 24 critical, including the following:
- Vegetables covered in mold in reach-in and walk-in coolers.
- Cheese not properly refrigerated.
- Dirty microwave.
- “Roach poop build-up” on “wall, pipes, along doors of walk in cooler and reach in cooler and freezer and fire extinguisher.”
- Employee hand wash sink in kitchen lacked hot and cold water, drying provisions and cleanser.
- Dead roaches: 20 on walk-in cooler and reach-in cooler gaskets; 35 under fryers; 20 in ice machine bin (not in use); 12 in warmers (not in use); 20 under walk-in cooler; and 7 in a sink with dirty dishes.
- Live roaches: 25 in gasket of walk-in cooler; 1 on reach-in cooler door; 1 on walk-in cooler wall; 3 on shelf by soda syrup; 5 in sink with dirty dishes.
- Rodent droppings: 36 inside single service item boxes; 40 on top of food storage; 40 on hot dog roller (not in use); 50 on floor by Coke refrigerator; 60 on front counter shelves; and 70 on floor under front counter.
- Dead rodents: 1 under fryer and 1 under ice machine.
- Live rodents: 1 in pot with grease.
- Expired restaurant license.
George Williams,
General Manager - Staff Entomologist












