Our first floor commercial client had a Rat enter their suite and it was spotted by an employee. An emergency call to us and within an hour we were on site.
No evidence of an active problem inside or outside of the building. We entered the adjoining suites and saw no Rat evidence. After a call to the landlord, we were able to schedule an inspection of the locked basement space which was undergoing renovation. Two open sewer lines from removed toilets! Bingo! Some rat proofing and several follow ups solved this problem!